Learning more about a member's feedback
For each transaction, the buyer and seller are allowed to
rate each other performance by leaving feedback. Each feedback left
consists of a rating (positive, neutral or negative) and a short
comment. These ratings that members leave for each other are used to
determine individual member profiles. The member profile for Beltal
member "Lee" is shown below: 
You can view a Beltal member's profile by clicking
on the number in parentheses next to their email. For example, in
the product detail page simply click on "88" to view the profile for
Lee (88).
Feedback
Score:
The feedback score represents the number of
Beltal members that are satisfied doing business with a particular
member. It is usually the difference between the number of positive
ratings received and the number of negative ratings.In the example
shown above, the feedback score is 99 - 11 = 88.
Learn more
about how
feedback scores are calculated
Positive
Feedback:
This represents positive ratings left by
unique members as a percentage.In the example shown above, the
positive feedback percentage is 73 divided by 73 + 7 =
91%.
Members who left a positive:
This
represents the number of unique members who have given Lee a
positive rating. In the example shown above, 73 unique members have
left a positive rating.
Members who left a negative:
This represents the number of unique members who
have left a negative rating for Lee.
All positive
feedback received:
This represents the total number of
positive feedback received for all transactions, including repeat
customers.In this example, Lee has received 99 positive
ratings.
Recent ratings:
This table
shows all of the ratings left for this member during the past month,
6 months, and 12 months. In the example shown above, Lee received 0
negative ratings in the past month, 11 in the past 6 months and 11
in the past one year.
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