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General
Overview
Feedback is a valuable indicator of buyers or sellers' reputation on Beltal. Buyer profile includes a feedback score, as well as comments from the Sellers you have bought from. As a Beltal user, you should use caution and good judgment when leaving feedback for your Sellers. The feedback ratings and the comments you write will be a permanent part of that Seller's record on Beltal. Beltal's feedback-related policies are designed to encourage open and honest trading. However, to ensure that feedback is used for the proper purpose and not abused, Beltal has set some basic rules that must be followed. Learn more about how feedback violation by practices such as extortion, solicitation or abuse. You can also learn more about the Circumstances when Beltal will consider removing feedback.
How does it work?
Feedback is left in increments of one point (+1, 0, -1).
For each individual positive feedback you receive your score goes up by +1 points.
Your score remains the same if the feedback is neutral (i.e. 0).
You get one point deducted from your general score (-1) when you get negative feedback.
For example, Zhang (63) means that the Beltal member, Zhang, has received positive feedback for at least 63 transactions.
The feedback score is the difference between the number of positive ratings received and the number of negative ratings received. In the example shown above, the feedback score is 66 - 3 = 63.
Where can I find it?
After seller send refund suggestion ,please communicate with seller , if you are not satisfied with the refund seller offered,please provide your offer or solution . We encourage both party communicate well and reach agreement. If no agreement reached 2 weeks after dispute opened, both party can submit dispute to Beltal for Arbitration .Please don’t dispute at Paypal when your dispute is still reviewed by Beltal.
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