To maintain the integrity of the feedback system, feedback left for a
member generally becomes a permanent part of that member's record. The
comments cannot be edited at a later date. We encourage members to
communicate with their trading partners prior to leaving feedback since
most misunderstandings can be resolved quickly through direct
communication. Beltal's Feedback allows members to express their opinions
about a specific transaction. Beltal will not censor these opinions or
investigate the comments for accuracy.
There may be times when you
may be unhappy with feedback you have received or regret feedback that you
have left for another member. If you find yourself in a disagreement with
one of your trading partners over feedback already left, you have two
options to resolve the situation:
1. Reply to feedback
received:
Share your side of the story by responding to
any comment that has been left for you. Reply to feedback you have
received.
2. Feedback removal
Beltal will
remove individual feedback comments only in very exceptional
circumstances, when they violate specific policies. Some situations where
Beltal will remove feedback include: Feedback left by a user who is
indefinitely, feedback containing vulgar language or personal contact
information, and instances when Beltal receives a valid court order to
remove feedback. See a list of situations where Beltal will consider removing
feedback.