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Securing your account and reporting account theft

Beltal is committed to keep trading on the Internet as safe as possible. If some one else have accessed or has attempted to access your Beltal account, follow these instructions.

  • If you are able to sign in: If no one in your family and others make any changes to your account, try to sign in to your account. Take the steps outlined below to secure your account.
  • If you are not able to sign in: Contact Beltal for additional assistance.
 
1  Request a new Beltal password, just enter your Email Address on this page, then you will receive an email that gives you instructions in order to create a new password. You can refer to the section create and protecting your Beltal password
2  If you are still unable to change your password, make sure that your account email address is correct then check the spam filter, the email from Beltal may be blocked in it.
3  Verify your personal billing and shipping information registered on your Beltal account, check all the information and change anything that isn't correct.
4  We encourage you to be cautious when responding to any email request for sensitive personal information. Educate yourself on how to recognize and report spoof email and Web sites impersonating Beltal.
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